FAW Comet Support | Training Webinars and Presentations

Prior to the COVID-19 pandemic, it was our intention to train Leagues and Areas via a series of face-to-face training sessions – this approach worked well during 2019.

However, due to the social distance restrictions currently imposed by the Welsh Government, we have had to amend our training programme accordingly so that it will now consist of the following:

For each action that needs to be performed on COMET, the FAW will provide specific user guides and videos. These short and easy to follow guides will set out the step-by-step process that needs to be followed.
We will also arrange a phased training webinar approach to cover everything Leagues and Areas may need to action in preperation for the coming season.
We will have a dedicated section on the FAW’s website where system users will be able to access the guides and webinar recordings that they need;
When it comes to matchdays once the season has started we will operate a COMET Help Desk where system experts will be on hand to answer any questions that you may have; and
When things return to normality, we will arrange face-to-face “drop in clinics” around Wales where system users will be able to obtain expert advice on what they need to do. We will operate these for however long as is required.
Finally, if you have any queries in relation to system access, please email cometsupport@faw.co.uk.